FAQ

What is the most amount of money someone can make per year and still qualify for NHC services?

This page explains the income requirements necessary to be eligible to be a patient at NHC. The table shows the maximum annual gross (before taxes and deductions) household income allowed for patients of New Hope to be eligible under our income requirements (150% of the Federal Poverty Level).

How can we/I get involved?

Volunteer, donate, attend special events, or spread the word! We are always looking for new partnerships to help us in whatever capacity you are able. You can also like us on Facebook and/or sign up for our newsletter for current updates.

What are the requirements to become a patient?

You must be a resident of Brunswick County, 18 or older, who can’t afford health insurance and doesn’t qualify for Medicare or full Medicaid or Veteran’s Medical Assistance, and has an annual income below 150% of the federal poverty level. If you think you meet these requirements but still aren’t sure, meet with our eligibility department anyway and they will help you through the process and refer you to other health facilities if you don’t qualify.

How do I become a patient at New Hope Clinic?

Fill out a patient application and meet with our eligibility department to see if you meet our eligibility requirements. View our eligibility page for more information.

How are you funded?

We are wholly dependent on funds generated by donations, fundraising events & grants to operate our clinic. If you would like to support us, click here to make a secure online donation or here to find out about upcoming fundraising events.

What services do you provide?

The following is a description of the services we provide:

For more information, visit our Services & Hours page.

Medical Care – Primary medical care is provided by doctors, physician assistants, and nurse practitioners. Appointments and sick visits are available for qualified patients.

Dental Clinic – The dental clinic is available by appointment only and operates at different times during the week, depending on volunteer provider availability.  The clinic provides exams, dental x-rays, and extractions.  Patient’s receiving their primary medical care here may receive limited restorative and hygiene services (fillings and cleanings).

Diabetes Services – On the first Tuesday (5:30-6:30pm at Brunswick Senior Resources – 3620 Express Drive, Shallotte) and third Thursday (5:30-6:30pm at New Hope Clinic in Boiling Spring Lakes) of each month New Hope Clinic offers free diabetes self-management education classes which are open to all Brunswick County residents.  New Hope Clinic patients may also schedule a one on one appointment with a Certified Diabetes Educator. Diabetic care is managed by one of our primary care providers or by an endocrinologist. New Hope also offers retinopathy screenings for diabetic patients to prevent diabetic-related damage to their vision.

For more information visit our page about diabetes education services.

Pharmacy – New Hope Clinic has its own in-house pharmacy that is open on Tuesdays from 2:00-4:30pm and Thursdays from 2:00-7:00pm to provide non-narcotic medications to patients for prescriptions written by NHC providers.  The medications are purchased by NHC from wholesalers, received as donations from Direct Relief and AmeriCares, and ordered for specific patients through Patient Assistance Programs at no cost to them.

The Patient Assistance Program – (PAP) New Hope Clinic assists patients in ordering prescription medications not available at the NHC pharmacy.  The prescriptions are either sent directly to the patient, picked up at an outside pharmacy with a voucher, or sent to the clinic where the patient can pick them up.

Specialty Clinics – Services vary based on volunteer availability and are available by appointment only.  Current and recent specialty services include Diabetic/Endocrine, Urology, and Weight Management Assistance.  Other specialty services are available by referral through Cape Fear HealthNet for local doctors or at other healthcare facilities across the state when not available locally. Not all services are available for free and if there is a cost, the patient is responsible for paying it.

Vision Screenings – Basic vision screenings are available to see if corrective lenses are needed.  This service is offered at the Clinic the second Thursday and third Tuesday of each month by the Southport Lion’s Club.

HIV screenings – HIV screenings are conducted on the third Thursday of every month at New Hope Clinic.  This service is provided by Duke University Medical Center’s Partners in Caring program.

Insurance Marketplace Navigation – New Hope Clinic provides an office for Health Insurance Marketplace Navigators from NC Legal Aid.  These navigators help people find out what insurance options as well as what insurance subsidies are available to them.

Weight Control Assistance – Topics include how we make food choices, how we can avoid mindless eating, how to navigate a grocery store, how to read nutrition labels, being active & fit, and more. These appointments with a Nurse Practitioner are open to all New Hope Clinic patients who are interested and motivated to make changes to promote healthier living & weight loss.

Are all of NHC’s services free?

Services provided at NHC are free. All onsite services, including medical and dental care, prescription medications, diagnostic testing, and health education, are provided at no cost to the patient.